Return & Refund Policy

At Aesthetiq, each jewelry piece is carefully crafted and packed with love. We take pride in ensuring quality and satisfaction, but we understand that issues can occasionally arise during shipping.

No Returns or Refunds for Change of Mind

Please note that we do not offer returns or refunds for reasons related to personal preferences, change of mind, or if you simply do not like the product. Each product is described and photographed to give you a clear idea before purchasing.

Damaged or Defective Items

If you receive a damaged or defective item, we’re here to make it right.

In such cases, we will gladly accept the return and offer a full refund.

To initiate the process, please contact us immediately after receiving the parcel on WhatsApp at:

📞 8591751135

Make sure to include:

• Your Order ID
• Clear images of the damaged product and packaging showing the defect

Once we verify the issue, we will guide you through the return and refund process.

Important Notes

• The damage must be reported as soon as the parcel is received.
• We cannot process refunds for damage reported days after delivery.
• Return shipping for damaged products will be discussed and arranged on a case-by-case basis.

We appreciate your understanding and cooperation.

If you have any questions or concerns, feel free to reach out — we’re here to help!